At La'Bang Body we want to ensure that you are completely satisfied with your online purchase, if you receive any swimwear that you are unhappy with, simply return to us within 14 days, in the condition that you received it and we will happily exchange. We will also deliver an initial exchange request back to you for free.
Sale merchandise can only be exchanged except in the case of fault.
To ensure we offer the best quality product to all customers please observe that any items returned with makeup marks, no hygiene stickers or removed tags will be rejected.
1. Contact La'Bang Body detailing the reason for your return or exchange. Be sure to include photos where necessary and return contact details. We are more than happy to exchange for another size, colour or item, subject to availability. We recommend confirming if your exchange items are in stock by checking our website to make sure your size is available.
2. We will send you a returns form.
3. Pack all items with the form in secure packaging or reuse the original packaging.
3. Visit your local Post Office and send to the provided address. For peace of mind, we strongly recommend using a trackable and insured postal service as La'Bang Body is not liable for lost return parcels.
BODY CO AUSTRALIA
PO BOX 474
RYE VIC 3941
4. Once we receive your returned goods, we will inspect and process within 5 business days to ensure you receive your return/exchange as quickly as possible. To keep you up to date, we will send you an email confirming your return or exchange, and how it is being processed to your original form of payment. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from La'Bang Body .
5. La'Bang Body will then gladly cover the cost of delivering your new product if you have requested an exchange in the first instance. Any subsequent exchanges will incur delivery charges as per our listed rates.
Observe the returns/exchanges process as above.
A direct exchange will be made if the new request is to the exact value of your original purchase.
Where your exchange request is of a higher value than your original purchase you will be given a discount code where you can re order online and pay the difference.
If your exchange request is of a lower value the difference will be sent to you via a discount code to use on your next purchase.
Except for where your garments may be faulty; shipping and handling charges will not be refunded and we will not pay for the cost of sending the goods back to La'Bang Body
If you have a faulty item that you would like refunded, repaired or replaced, please follow the simple steps of a normal return as shown above.
If an order is deemed faulty, we will gladly reimburse the cost of postage back to us in addition to your refund. For further in depth information on faulty items, please contact our customer service team.
Return & Exchange Terms and Conditions
All items returned for refund or exchange must be returned in the original condition with tags attached (unless faulty) and hygiene stickers in place. Please ensure all returned clothing items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty).
Gift cards and promo codes cannot be applied to exchanges. If you wish to use a gift card or promo code, please place a new order through the website and return your original items for refund.
La'Bang Body does not accept COD deliveries and any returns sent COD will have the postage costs deducted from your refund.
It may occur that some exchange requests may not be processed if your requested item is out of stock and a refund will be processed instead in these instances. We recommend placing a new order online and returning your original items for refund to avoid exchange items selling out. You will receive an email to notify you whether a refund or exchange was made on your return. We apologise for any inconvenience caused.
For any further information please visit our contact us page,